Services

Control the live result across the systems you already use.

InnMetric does not ask you to replace a functioning hotel stack. It establishes how that stack behaves today, fixes approved defects and verifies the result where the guest buys.

Discuss your property

Distribution Baseline Audit

Purpose. Create an evidence-backed view of the current commercial setup before anyone changes it.

Scope

System and channel map
Live sellability tests under recorded conditions
Room-type and rate-plan structure review
Availability, restriction and inventory review
Mapping and derived-rate checks
Direct-channel and OTA comparison
Promotion, meal-plan, tax and policy consistency review
Reservation-flow checks where access permits
Priority assessment based on commercial impact, risk and effort

Outputs

Baseline report
Evidence register
Confirmed findings and unresolved hypotheses
Root-cause notes where access supports a conclusion
Prioritized correction backlog
Proposed QA test for each recommended change

The baseline does not promise a revenue increase. It establishes what can be proved and what needs controlled remediation.

Request a baseline audit

Approved Repair Sprint

Purpose. Implement a defined group of corrections without losing control of the current setup.

Scope

Confirmed change list
Named hotel approver
Risk level for each change
Before-state evidence
Change execution inside agreed systems
Rollback note where required
Post-change system check
Live guest-facing verification
Issue closure record

Typical work

Repairing room and rate-plan mappings
Correcting availability or restriction logic
Restoring derived-rate relationships
Aligning occupancy, meal-plan or refundability rules
Correcting OTA listing fields and room content
Reviewing promotion conflicts
Validating reservation delivery after a configuration change

InnMetric applies only named and approved actions. Vendor development work, unsupported API changes and changes outside granted access require a separate scope.

Discuss a repair sprint

Ongoing Distribution Control

Purpose. Prevent known commercial controls from drifting after the baseline and repair work.

Possible cadence

Daily review for agreed high-risk items
Weekly pickup, pricing and channel review
Weekly mapping, restriction and promotion checks
Monthly distribution and net ADR review
Scheduled direct-booking and OTA journey tests
Change log review
Recurrence reporting

Outputs

Weekly action record
Pricing and distribution decisions with ownership
Exception list
Verified fixes
Monthly performance and control summary

The cadence is defined in the contract. InnMetric does not claim continuous automated monitoring unless the agreed tools support it.

Discuss ongoing control

Selective Public Distribution Snapshot

InnMetric may prepare a short public snapshot before a commercial conversation. It records one observable difference under stated test conditions. The snapshot cannot prove the internal cause, intent or exact financial effect. Those questions belong in the paid baseline.

What InnMetric is not

Not a PMS or channel manager
Not an OTA or booking engine
Not a generic digital marketing agency
Not a replacement for hotel management
Not an automated revenue promise

Start with the problem that keeps returning.

Tell us what the team sees, which systems are involved and who owns approval. We will propose the smallest useful first scope.

Request a distribution review